
New to KRMC?
New to KRMC? Here's What You Need To Know To Hit The Ground Running
If you're not all too familiar with KRMC and just getting started or exploring, here are the basics for what you need to know to get you started. Feel free to contact us if you have any questions, or would like to discuss customization for your organization that would best fit your needs.
What is KRMC?
KRMC is the acronym for the Kanguru Remote Management Console, and is Kanguru's exclusive, fully-integrated remote management platform for Kanguru Defender® hardware encrypted drives.
KRMC allows Administrators, Managers, and Security Officers to remotely manage, monitor, configure, provision and govern a fleet of secure drives in the workforce for their organization anywhere in the world.
KRMC does not have access to the data on Defender encrypted drives. The information is contained within the devices themselves. However, KRMC is a very powerful tool to enforce company security policies by monitoring device location, setting up online and offline permissions, scheduling password changes, managing password strength and length, notifying users rolling out security policies, updates, and much more. KRMC also enables administrators to communicate with the Defender drives in the field.
The Difference Between Managed and Unmanaged Defender Drives
There is a distinction that needs to be understood between managed Kanguru Defender drives with Remote Management, and unmanaged drives.
Unmanaged Defender Drives
Kanguru Defender drives can operate as a stand-alone drive, with full encryption features without being managed by KRMC. The encryption and drive settings can all be managed within the drive itself using the onboard Command Console. However, if the drive is ever lost or stolen, or if the password is forgotten, the drive and the data locked within it may never be recovered. Note: In the case of a forgotten password, If the user has purchased Self Service Password Management (SSPM), a forgotten password can be easily reset.
Managed Defender Drives
With managed Defender drives connected to KRMC, if a secure drive were ever lost or stolen, an administrator can remotely disable, wipe, and possibly even locate the drive using KRMC.
There are many other advantages to a KRMC account. See About Remote Management for details.
Two Powerful Platforms and a Variety of Packages Available for KRMC
KRMC provides two powerful platforms available for organizations to securely manage their hardware encrypted drives:
KRMC-Hosted
KRMC On-Premise
KRMC-Hosted is usually sufficient for most organizations, and the option most used for securing Defender drives. KRMC-Hosted is hosted on Kanguru's secure servers, and accessed through kanguru.com.
KRMC On-Premise is for enterprise or larger organizations who may have specific regulatory requirements and security parameters that require KRMC to be hosted on their own secure servers.
Both platforms offer a variety of packages conveniently tailored and price-tiered to fit certain requirements and budgetary needs.

Welcome to KRMC!
When you first purchase a Kanguru Defender encrypted drive, you can choose to remotely manage your device with a KRMC account. The Welcome window will provide the information you need to set up your KRMC account.

Price Tier Chart
Once you decide between the KRMC-Hosted or the KRMC On-Premise platforms, the next choice is to decide which price tier will work best for your organization. For SMBs and general sectors, Kanguru might recommend the Standard Account for beginner accounts which will provide most of the remote management security functions needed for security. For large enterprise organizations, Premium is the full-service option to manage a fleet of drives and security around the world.

Understand the KRMC Permissions Hierarchy
With KRMC-Hosted structure, there is one Super Administrator who handles all permissions, security policies, and tasks, and controls the overall remote management process.
If using the Advanced or Premium price tier, the Super Administrator can select to have other administrators handle different groupings of users. These are called Regular Administrators.
Visit the Kanguru Remote Management Suite
KRMC offers two convenient platforms for managing Kanguru Defender hardware encrypted drives. See the advantages of both KRMC-Hosted and KRMC On-Premise, along with a variety of convenient packages available on each platform to help decide which option is best for you.
Visit the KRMC Remote Management Suite